Sunday, December 29, 2019
Neonatal Intensive Care Unit ( Nicu ) Essay - 1643 Words
The introductory unit to occupational therapy services in the neonatal intensive care unit (NICU) was highly informative and interesting along with being complex. A majority of the content from the Jane Case-Smith and Jane Clifford Oââ¬â¢Brien chapter and the Dr. Pamela J. Kling lecture was very new for us and, therefore, was also very exciting. Our knowledge regarding the NICU has now grown after reading and listening to these great resources and we can now understand the specific causes, manifestation, diagnostic procedures and symptoms of a baby in need of spending time in a NICU. Additionally, we can figure out how daily occupations are possibly impacted by experience in a NICU along with the interventions that are commonly utilized by an OT in a NICU. Cause and Manifestation Causes for needing to spend time in a NICU can be many and unique, but according to our resources from the Jane Case-Smith text and the Dr. Kling lecture, two of these causes includes being born prematurely or because of illicit drug use during pregnancy. The manifestation, or appearance, of a premature infant and an infant of illicit drug use differ in many ways. According to the Jane Case-Smith text, the skin of a premature infant is very thin (Case-Smith Oââ¬â¢Brien, 2015). A study done by Janet Green, Philip Darbyshire, Anne Adams and Debra Jackson also revealed that some NICU nurses even went on to describe the skin of some premature infants as, ââ¬Å"jelly-likeâ⬠(Green, Darbyshire, Adams, 2014). OneShow MoreRelatedNeonatal Intensive Care Unit ( Nicu )1579 Words à |à 7 PagesAfter spending a copious amount of time in and out of the Neonatal Intensive Care Unit (NICU) with my family over the course of a month, I developed an interest in its operation. Being a neonatologist became my leading occupation of interest. I chose to further research this topic in hopes of finding out whether or not this is the career path for me. In my research paper, I plan to go into further detail about the Neonatal Intensive Care Unit (NICU), common medical conditions found in premature infantsRead MoreBreastfeeding Promotion At Neonatal Intensive Care Unit ( Nicu ) Essay1826 Words à |à 8 PagesPreface I chose to do my project on breastfeeding promotion in the neonatal intensive care unit (NICU) because of two reasons. The first reason is because after graduation I plan to work in the NICU. The second reason I chose the topic is because my nephew was born premature and he was in the NICU. During that time, I watched my sister struggle with providing breastmilk for him. Even though it was something she really wanted to do there was just too many barriers that stood in her way. UnfortunatelyRead MoreNicu Clinical Report : Neonatal Intensive Care Unit Doctors1884 Words à |à 8 PagesYsaguirre 17 November 2015 NICU Clinical Report At the Neonatal Intensive Care Unit doctors, nurses, and all staff unite together with one primary goal for each new life they receive, that goal being to achieve the best outcome for each premature and critically ill baby. The NICU, at University Hospital, care for 600 infants annually. Inside is a 58-bed facility, offering the highest level care led by on-site neonatologist (University Health system). The (NICU) is specialized to care for premature infantsRead MoreEarly Crime Prevention Of The Hospital Neonatal Intensive Care Unit ( Nicu )1891 Words à |à 8 Pagesmother. That disconnect can last for a long time leaving the child now at a later age feeling a form of loneliness or neglect, leading them to commit crime. To help prevent this issue I have created a program for the Fairfax hospital Neonatal Intensive Care Unit (NICU) to facilitate the bond between mother and child while both are recovering and being cared for. The pilot program called ââ¬Å"rooming-inâ⬠allows mother and child to be on the same private room where other family can also stay. The room willRead MoreThe Benefits Of Kangaroo Care1629 Words à |à 7 PagesFCS 497: Intro to Research Methods Fall 2015 The Benefits of Kangaroo Care for Fathers with an Infant in the Neonatal Intensive Care Unit (NICU): Educational, Emotional and Paternal Role Support. Introduction Take a second to imagine you are a father, who has an infant admitted to the neonatal intensive care unit (NICU) for the first time. How are you feeling? Afraid? Confused, even? If your baby is admitted to the NICU, your first question probably will be: What is this place? With equipmentRead MoreNeonatal Nursing1392 Words à |à 6 PagesNeonatal nurses spend their career working with babies, those that are healthy and those that are not. Working with newborns is guaranteed to have its challenges, especially for those particular nurses who choose to work in the neonatal intensive care unit. The neonatal intensive care unit, or NICU, is where the infants suffering from potentially fatal diseases/disorders are held. NICU nurses struggle with life and death situations each and everyday, which is sure to be accompanied by specific emotionsRead MoreDescription Of A Nurse : Nicu1322 Words à |à 6 PagesTravel Nurse : NICU. This is the career i would like to pursue only because you get to travel the U.S and do what i love. Which is to help sick babies get better, The reason i choose this career is because i have a passion for helping sick people and i don t want little babies to die. I love seeing healthy newborn babies but it is heartbreaking having so many premiââ¬â¢s babies and they need to get better. Not many people could handle this job not only the emotional work but the environment that theseRead MoreMoral Distress And Avoidance Behavior1609 Words à |à 7 PagesIn the article à ¨Moral Distress And Avoidance Behavior In Nurses Working In Critical Care And Noncritical Care Units,â⬠by Mary Jo De Villers, she states à ¨it has been predicted that there will be a shortage of 500,000 nurses in the United States by 2025.à ¨ This counts for the United States alone. Many articles state that more and more research is being done on moral distress relating to nurses all around. This leaves researchers wondering, could this be the main reason for the shortag e of nurses? MoralRead MoreImproving Feeding Outcomes Of An Infant Driven Feeding Pathway1478 Words à |à 6 Pages Improving Feeding Outcomes in the NICU: Establishing an Infant-Driven Feeding Pathway Laura Pabich BSN, RN The University of Iowa College of Nursing ââ¬Æ' Improving Feeding Outcomes in the NICU: Establishing an Infant-Driven Feeding Pathway The most common reason preterm infants face prolonged hospitalization in a Neonatal Intensive Care Unit (NICU) is a delay in acquiring full oral feedings (Shaker, 2013). The purpose of this project is to improve feeding outcomes for preterm infants at BlankRead MoreCareer Overview : Early Stages Of My Life Essay1065 Words à |à 5 Pagesnursing field. I come to believe that I want to become a Nurse Practitioner and work in the Neonatal Intensive Care Unit. My love for babies is unexplainable, and knowing the fact that I can have the chance to help babies become healthy touches my heart. Babies are being born at earlier than 24 weeksââ¬â¢ gestation and are living and growing naturally. Working as a doctor or nurse in the neonatal intensive care unit(NICU) can be very stressful and challenging. After researching this occupation, I feel that
Friday, December 20, 2019
Review On The High Performance Formula Essay - 1189 Words
The High Performance Formula: How to Motivate People By Rick A Conlow | Submitted On November 25, 2011 Recommend Article Article Comments Print Article Share this article on Facebook Share this article on Twitter Share this article on Google+ Share this article on Linkedin Share this article on StumbleUpon Share this article on Delicious Share this article on Digg Share this article on Reddit Share this article on Pinterest Expert Author Rick A Conlow The Drake Equation which is written as N=RxFpNeFeFiFcL. The Drake Equation predicts and tells us how many planets are like earth in the acknowledged universe. This is not the only formula, there are other formulas in research, like e=mc2 or A=1/2BxH. You can depend on their authenticity. Look at this easy but profound management formula for producing a high-performance work environment, where employees want to do a good job and routinely go the extra mile. This is something you can depend on it - HP=CE(C+M+E). High Performance = Clear Expectations x (Competence + Motivation + Environment) High Performance High overall performance means exceeding business goals and raising the standards for final results. It also suggests finding ways to consistent superior execution. Ultimately, it creates new potential boundaries and redefines what is really achievable. Outstanding leaders inspire people to attain high overall performance and to sustain it. They also produce a climate where staff wants to excel. BeneficialShow MoreRelatedThe Problem Of Erectile Dysfunction1165 Words à |à 5 PagesRigimax ââ¬â Will this leave up to its claims? See details in the review! Erectile dysfunction otherwise known as impotence is a common problem among men. Studies have shown that the probability for men to be affected by ED, at some point in their life is high. Similarly, ED has affected as many as 80 million men worldwide. There are direct causes of ED and there are also risk factors, which everyman is exposed to, to impotence. Many synthetic pharmaceuticals have been formulated to manage the problemsRead MoreSwot Analysis Of Brenneman s Leadership1093 Words à |à 5 PagesContinental needed to achieve to bring this company out of a third bankruptcy. His actions in driving his staff not only fell into each quadrant of the Competing Values Framework (CVF) described by Quinn but can also be seen linked to Nohriaââ¬â¢s 4+2 formula. Using the first quadrant ââ¬ËHuman Relations Modelââ¬â¢ of the CVF which focused on building a collaborative environment, Brenneman was able to see that there was major reliability problems with flight scheduling and operating departments. He understoodRead MoreResearch data critique Essay738 Words à |à 3 Pagesmanufacturing sought to understand the difference in pay for her employees. These types of reviews should be conducted at least every three to five years to stay aligned with company needs and the labor market (Sammer, 2013). There are many reasons to conduct this type of study. It allows the researcher to review salaries and make sure they are fair based on position and job performance. Doing this type of review can avoid high turnover rates and ensure employee satisfaction. To do this the CEO arranged theRead MoreA Study On Genetic Programming1749 Words à |à 7 PagesGenetic Programming GP is an evolutionary computing method that uses the principle of Darwinian natural selection in order to create computer programs to solve a problem. Koza introduced GP (1992) as a branch of genetic algorithm. GP covers a high level of diversity by breeding random different computer program as the population. The programs are structured like trees containing functions and terminals. A function set and a terminal set should be defined as the sources of functions and terminalsRead MoreThe Performance Management System Is Ensuring All Portions Of The Organization1566 Words à |à 7 PagesThe most important part in creating your performance management system is ensuring all portions of the organization are involved in design, implementing, administering, managing, and evaluating the program (Group, 1994). In order to reform the current performance management system human resources must decide what currently works and consider how their competitors have set up their performance managem ent systems. If you want to be competitive in the appeal industry itââ¬â¢s essential to pay attentionRead MoreThe Economic Order And Manufacture Quantity1017 Words à |à 5 Pagesare referred to Sohal et al. (1989), Golhar and Stamm (1991), and Goyal and Deshmukh (1992) for a review of JIT systems. The implementation of JIT has not been without challenges. Crawford et al. (1988) who conducted a survey of early implementers of JIT reported that problems of not meeting schedule, lack of cross-trained worker, poor quality, supplier performance, and forecasting, inadequate performance measures, machine breakdowns, problems with accounting, resistance to change, and interferenceRead MoreThe Effects Of Self Compacting Self Cured Concrete By Changing The Steel Fiber Content1527 Words à |à 7 PagesSelf-Curing, Steel Fiber, Reinforced, Concrete, Superplasticiser, Viscosity Modifying agent ââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âï µÃ¢â¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬âââ¬â 1 INTRODUCTION S elf-compacting concrete (SCC) is a flowing type of concrete that is able to consolidate under its own weight. It is a high-performance concrete that has the ability to spread readily and fill the restricted sections including congested reinforcement structures without using mechanical consolidation. SCC was first conceptualized by Prof. Okamura of Japan in 1986. Self compactingRead MoreThe Success Of Discounted Meds946 Words à |à 4 Pagesneeds by using the plan, do, study, and act (PDSA). Two days after implementation, nurses proposed to the manager a revised staffing matrix to accommodate time constraints. The manager was willing to support Discounted MEDS; therefore, by the next high-volume discharge day, the matrix included an additional registered nurse (RN). Nurses also agreed to place copies of specific medication resources to accommodate other potentially busy discharge days. This discipline started recording relevant admissionRead MoreThe State Education Performance Funding872 Words à |à 4 Pages I choose to explore the topic of state education performance funding, to better understand its strengths, weaknesses, and viability for the future of higher education funding models. The advent of this type of funding in higher education is a kin to much of the accountability and performance based initiatives imposed upon the p-12 system form the federal government. Programs like No Child Left Behind and Race to the Top are competitive based systems, created to encourage quantitative educationalRead MorePresentation Of Financial Statements On Accounting Profits1184 Words à |à 5 Pagess financials, this could result in their accounting statements displaying lower profitability than using the accounting profit method. B. Discuss the changes in Equity disclosed in the half yearly report of The a2milk Company. According to the formula of Assets = Equity + Liabilities; assets and equity could increase while liabilities remain the same. The gains or losses previously deferred in equity are transferred from equity. They are included in the measurement of the initial cost or carrying
Thursday, December 12, 2019
A Domestic Dilemma by Carson McCullers Essay Example For Students
A Domestic Dilemma by Carson McCullers Essay Carson McCullers story A Domestic Dilemma depicts a family torn by both compassion and suffering. Martin, a loving and understanding husband must deal with his familys problems. Martins wife, Emily, distraught by her new environment, initiates her familys difficulties with her drinking habits. The story examines a familys severe problems, and yet also illustrates the depth of love and loyalty that allows people to survive adversity. McCullers examines within the depth of one family how the full spectrum of love can destroy the romantics of love. The conflicts in the family surround Martin and Emilys relationship. Emilys drinking habits initiate a confrontation with Martin. When Martin inquires about his wifes earlier drinking, she immediately responds because I drink a couple of sherries in the afternoon youre trying to make out a drunkard in a sharp, unforgiving tone99. According to Roberta Caplan, some people may drink abusively during a personal crisis and then resume normal drinking Groiler which explains Emilys rhythmic sorrow filled with alcohol102. In addition, fear and worry for his wife an children make Martin feel uneasy. Returning from work a year ago, Martin stumbled upon his children crying and his wife intoxicated after the baby had been dropped on her frail skull100. Martin then hired a maid in order to watch the children and look after Emily100. Significantly, the settings effect on the familys relationship demolishes their closeness. Martins surroundings seemed vast and somehow desolate because he is aware of his wifes displeasure living up north 97. Being away from her family and friends in Alabama, Emily takes out her frustration of her new environment on her family100. Many flaws exist within this family;however, the family still seeks comfort in one another. Although Martins family faces dilemmas, the love in the family remains evident. Initially, the devotion that Martin shows towards his children illustrates his good nature. Martin views his childrens faces as radiant as flower petals, equally loved 103. Moreover illustrating his love for his children, Martin kissed the tiny hand that lay palm-upward 103. Furthermore, Martins hope to hold his family together exhibits his affection for his family. Martin constantly attempts to calm his wife in order to avoid displays of anger101. Please go upstairs,101 Martin begs of his wife so the children do not get upset seeing their mother frustrated. Lastly, the physical and emotional desire for Emily that Martin has, further shows how he cares for his family. Comforting his wife, Martin exhibits his love for her104. Martin watched Emily as she slept and his old anger vanished104. McCullers fully examines the immense complexities of love104 in depicting both the conflict an love within one family, and how this can tear a family apart. Problems such as drinking excessively cause relationships to deteriorate. The dependence on each other and love for one another holds a family together. Ultimately, McCullers past encounters with alcohol and family drove her to write this story which shows that the choices people make vary depending on their intentionsGroiler.
Thursday, December 5, 2019
Internal Selling Process-Free-Samples for Students-Myassignment
Question: Discuss about the Internal Selling in the Context of Lancome. Answer: Introduction Internal selling method refers to a process that includes a number of employees within a team and they sell the products exclusively. The internal sell is not completed till the sales person gets assurance about the fulfillment of the customer commitment (Kim et al. 2016). However, a company gets control over the sales process, customer service, and the pricing. Establishment of the good customer relationship is a crucial element of internal selling. Direct sales force involves the internal selling process. This study deals with the internal selling process in the context of Lancome, which is a well-known cosmetic company of France. The employees get straight salary as well as incentives in this internal selling process. Background of the Company Lancome is a popular luxury cosmetic brand of France, which distributes their products in the international market. This brand is a part of L'Oreal Company and offers makeup kits, fragrance, and various skin care products. This company established in 1935 and the brand name Lancome is derived from the word Lancosme. Hyponose is one of their famous products, which is a mascara. On the vital skin care product is LR 2412, which improves the quality of skin texture and reduces the pores. This product has a great demand in the domestic and international cosmetic market. In the recent years, this organization has approx 14,000 employees, those are involved in the global operation in various countries. In the year of 2016 Lancome has increased its growth by 4% in the global cosmetic industry. The sales revenue was 25.84 in context of Lancome in the year 2016 (Lancome.fr 2017). Operating profit was 4.54 billion and the sale was 17.6%. There is a large financial group in this company, which i nvolves in operating the internal selling. Scenario of the skincare product LR 2412 LR2412 is a popular product of Lancome as it is a good skin care product, which maximizes the quality of the skin. This is an advanced skin corrector introduced by this organization and popular in the cosmetic market. Hence, Lancome wants to introduce this new product in the global market by changing its packaging, size, and price. They want to make its size 50 gm and the price will be $130. On the other hand, they prefer the bright colored smoothie packages. The fragrance should be rose like for the newly modified product. The sales representatives are working on this product for last 2 years and they know well about the demand of the customers regarding the cosmetic products (Lopes, 2016). However, for an organization, it is important to understand the current needs of the customer before introducing any new business idea in the market (Johnson et al. 2017). In the context of Lancome, they want to modify their existing product to enhance the sales. However, LR2412 is a popular skin care product hence, modification of such product will incorporate a new feature in this item. The company wants to meet the demand of the customers. For this purpose, they are going to incorporate the new feature in this current product. Business orientation and the group of individuals to implement the new business idea Lancome follows customer-centric business orientation. However, in order to enhance the sale of a business, it is important to develop a good relationship with the customers (Avila and Inks 2017). This selected organization provides much attention to their customers need for this reason; they want to modify their existing product. Sales executives and the marketing executives should include good behavior while communicating with their customers. They need to show respect and empathy to their customers during the introduction of the products. Theory into Practice Lancome is a customer-oriented cosmetic brand that focuses on the needs and demand of the customers. Then aim of such organization is to provide healthy beauty products to their customers in order to satisfy them. They always try to identify their customer needs and improve their product features based on the customer demand. Empowerment, respect, dignity, and empathy are the core values of such organization to motivate the employees as well as the customers. Respect and empathy are the two basic values of an organization that needs to make a customer-centric business (Johnson et al. 2017). The above core values of such organization lead them to present good characters, respects and empathy to ensure that their consumer is satisfied with their products and the employees with the business. Such core values will enable Lancome to establish a smoothie business chain in the global market. However, it is important for the sales person to adopt the behavior that is helpful to build a good customer relationship in the business (Koch, van der Borgh Raassens, 2016). The sales person needs to show customer-centric attitude while selling a product in the market (Spiggle and Susan 1994). In the context of Lancome, they guide their sales executives to satisfy their customers by their product as well as their behavior for a long period. Customer oriented selling is associated with the long-term profit while huge investment is needed for such orientation. As for example, the sales executives need to adopt the short-term profit while involving in the customer-centric selling. This short-term profit will lead them to get a good return in their future (Arli et al. 2017). The sales executives in Lancome need to invest more time to gather customer information to identify their current demand. This investment includes risk as the executives can spend their time to communicate with more customers in an effective manner at this particular time. Discussion of the SPIN selling technique SPIN selling technique is a crucial part of the internal selling through which an organization communicates with its idea within the organization. The sales experts make an observation by using this selling technique (Van de Vliert et al. 1997). In this technique there are four types of questions include situation, problem, implication and need payoff question. Situation question enables the sales person to deal with the facts that are associated with the existing situation of customers. In the context of Lancome, they want to sell the new LR2412 in the 10 stores in Paris. This will be their new initiative to introduce the new version of such product in the market. Problem question is another element of such selling technique, which allows the sales executives to understand the customer pain regarding their demand. However, by providing concentration to the buyers pain the sales persons are able to identify the problem of consumers regarding the products. Implication question allows the sales person to make a discussion based on the buyer problem and to detect the present consequences derived from the problem (Thomas and Kenneth 1976). This will be helpful for the sales person in the context of Lancome to identify the buyer problem before the introduction of a new product. Need payoff question enables the sales executives to understand the needs of the consumers. As per the stated scenario, Lancome wants to modify their LR2412 by introducing the new feature, quality, quantity and the packaging. After conducting a scrutiny and taking the order the sales person of such organization needs to propose their idea within this organization. Hence, it is crucial for the sales executive to communicate with the finance department, manufacturing department and senior managers of such organization in order to execute the selling idea. The sales person needs to convince the senior manager to accept this new selling agreement otherwise it will be di fficult for them to enhance the internal selling. The entire process of internal selling regarding LR2412 requires the identification of the customer need and communication with the business authority regarding such need (Crittenden and Albaum 2015). Discussion of the Cohen and Bradford Influence model According to this model, it is hard to achieve whatever an individual requires an organizational life if they have no capabilities to acquire them (Craig 2014). Application of this model is beneficial for the organization as it enables the individuals to understand the activities that require for accomplishing the organizational goals. In the context of Lancome, this model is helpful for the sales person to understand the basic currencies of exchange in an organization and the methods to utilize them properly. However, this particular model is effective to communicate with the new business idea and to sell this idea to the organization. This model has some stages, which enhances the internal selling process in a business. Figure 1: Cohen and Bradford Influence model (Source: Craig 2014) The first step of such model highlights assumes that all stakeholders are potential allies and such assumption sometimes is reasonable (Terho et al. 2017). However, an individual form the alliance to discover that there may be overlapping interest when they need to achieve something and having no formal obligation. If the managers are the partners in Lancome then it is essential for the sales person to work with the managers in order to make their relationship beneficial for the organization. It is the main policy of Lancome to satisfy their customers to increase the revenue. For this reason, this organization insists their employees to make a collaborative work. Clarification of the goals and priorities is the second element of such model. Based on this model the individual should know about their core objectives and the activities to get benefits (Johnson et al. 2017). In the context of Lancome, the sales executive needs to explain the new business idea as it may difficult to reduc e the resistance power of the people in the initial stage while proposing the idea. Hence, the sales person requires to keep patient during this situation and to exhibit the importance of such new idea. It is crucial to diagnose the situation of another person while expressing a new idea. In the context of business, it is important to identify the situation of the organization and the elements that are important for this organization (Polovoy 2015). In the case of Lancome, the sales person has to convince the managers of other department and to share the new idea. During this communication, it is necessary to share the overall success of an organization. The sales executive needs to give assurance that by adopting such new business idea will be beneficial for the organization to maximize its growth. Identification of the currencies of other focuses on the ways to influence the people by giving them value. By applying, such model the sales executive of Lancome can identify the currencies in this organization include relationship currencies, task, inspiration and position related currencies. Develop and deal with the relationship is anther vital element of such model. This allows the sales person to establish a good relationship and to bring success regarding the new business idea that is the improvement in the feature of LR2412. People can be influenced by give and take policy (Crittenden and Albaum 2015). Hence, in the context of Lancome, the sales executive can identify the exact needs of the customers and give them products based on their demand. This may help the organization to achieve customer's belief. Discussion of the specific conditions and the financial assessment Based on the gathered information from the marketing, manufacturing and the finance department the following conditions are generated that can satisfy the customers. 50 gm will be the new size of LR2412 Packages will be bright colored and smoothie Fragrance should be like rose Incorporation of the above new features in the LR2412 product will be helpful for Lancome to expand their sales by meeting the needs of the customers. Persuasion is important to communicate with such new ideas (Arli et al. 2017). The sales person needs to be an effective persuader to develop credibility. Second, they need to figure their goal, third they have to use various languages to communicate with the customers and to reinforce their current position. Finally, they need to make an emotional attachment to their audience to detect their current needs regarding the cosmetic products. According to the sales figure of Lancome, the financial assessment for the new business idea reveals that in the first year the cost would be $712.00. Therefore, based on the first year operation the sales would be $2,123,115. This financial assessment shows that the current business idea that is the modification in the product size and packaging in context of LR2412 will be promising for Lancome for its future growth. Conclusion The entire study focuses on the product development in the context of Lancome. However, the internal selling process of such organization in the context of LR2412 has been addressed in this section. It has been found that SPIN selling technique is a useful approach to enhance the internal selling of an organization. Lancome is a customer-oriented organization. They focus on the customer relationship besides generating profit. It is important to make a collaborative work with all departments in an organization to bring customer satisfaction. Application of Cohen-Bradford model will be beneficial for Lancome to communicate with the elements of internal selling. References Arli, D., Bauer, C., and Palmatier, R. W. 2017. Relational selling: Past, present and future.Industrial Marketing Management. Avila, R. A., and Inks, S. A. 2017. The Evolution of the Sales Process: Relationship Selling Versus the Challenger Sales. Craig, M.G., 2014. Horizon of Influence.Journal of Studies in Social Sciences,8(1). Crittenden, V.L. and Albaum, G., 2015. The misplaced controversy about internal consumption: Not just a direct selling phenomenon.Business Horizons,58(4), pp.421-429. Johnson, J. S., Matthes, J. M., and Friend, S. B. 2017. Interfacing and customer-facing: Sales and marketing selling centers.Industrial Marketing Management. Johnson, J. S., Matthes, J. M., and Friend, S. B. 2017. Interfacing and customer-facing: Sales and marketing selling centers.Industrial Marketing Management. Johnson, J.S., Matthes, J.M. and Friend, S.B., 2017. Interfacing and customer-facing: Sales and marketing selling centers.Industrial Marketing Management. Kim, J. B., Lee, J. J., and Park, J. C. 2016. Internal control weakness and the asymmetrical behavior of selling, general, and administrative costs. Koch, S., van der Borgh, W., and Raassens, N. 2016. Decision-Making in Solution Selling Situations: The Role of Multi-Actor Expectations in the Sales Process. Lancome.fr. 2017.Lancome. Retrieved 2 November 2017, from https://www.lancome.fr/ Lopes, M. 2016.The consumption of beauty products on famale young adults in Portugal. Recommenrations for the brand Lancme to improve its store trafic(Doctoral dissertation). Polovoy, C., 2015. What Are You Selling?: To attract clients, your practice needs to stand out from the competition. Heres how to get noticed.The ASHA Leader,20(12), pp.34-35. Spiggle and Susan. 1994, Analysis and Interpretation of Qualitative Data in Consumer Research. Journal of Consumer Research,21(3): pp.491-503. Terho, H., Eggert, A., Ulaga, W., Haas, A. and Bhm, E., 2017. Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action.Industrial Marketing Management,66, pp.42-55. Thomas and Kenneth W. 1976, Conflict and Conflict Management. In M. Dunnette Handbook of Industrial and Organizational Psychology: pp.889-935. Chicago: Rand McNally Van de Vliert, Evert., Nauta, Aukje., Euwema, Martin., and Janssen, Onne. 1997. The Effectiveness of Mixing Problem Solving and Forcing. In De Dreu, C. and Van de Vliert, E. Using Conflict in Organizations: 38. 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